/* ============================
   GASA - International Anti-Fraud Lawyers Association
   Main Stylesheet
   ============================ */
*,*::before,*::after{margin:0;padding:0;box-sizing:border-box}
:root{
  --primary:#1a2a5e;--primary-dark:#0f1b3d;--primary-light:#2a3f7e;
  --accent:#c8a951;--accent-light:#e0c76a;
  --text:#333;--text-light:#666;--text-muted:#999;
  --bg:#fff;--bg-light:#f8f9fc;--border:#e0e4eb;
  --shadow:0 4px 20px rgba(0,0,0,.08);--shadow-lg:0 8px 40px rgba(0,0,0,.12);
  --radius:8px;--radius-lg:16px;
  --transition:all .3s ease;
  --font:'Noto Sans TC','Microsoft JhengHei','PingFang TC',-apple-system,BlinkMacSystemFont,sans-serif;
}
html{scroll-behavior:smooth;font-size:16px}
body{font-family:var(--font);color:var(--text);background:var(--bg);line-height:1.7;overflow-x:hidden}
a{text-decoration:none;color:inherit;transition:var(--transition)}
img{max-width:100%;height:auto;display:block}
ul,ol{list-style:none}
.container{max-width:1200px;margin:0 auto;padding:0 20px}
.section-padding{padding:100px 0}

/* Typography */
.section-header{text-align:center;margin-bottom:60px}
.section-tag{display:inline-block;font-size:13px;font-weight:600;letter-spacing:3px;text-transform:uppercase;color:var(--accent);margin-bottom:15px;position:relative;padding:0 20px}
.section-tag::before,.section-tag::after{content:'';position:absolute;top:50%;width:30px;height:1px;background:var(--accent)}
.section-tag::before{left:-20px}.section-tag::after{right:-20px}
.section-title{font-size:36px;font-weight:700;color:var(--primary);line-height:1.3;margin-bottom:20px}
.section-desc{font-size:16px;color:var(--text-light);max-width:700px;margin:0 auto;line-height:1.8}

/* Buttons */
.btn{display:inline-flex;align-items:center;gap:8px;padding:14px 32px;font-size:15px;font-weight:600;border-radius:50px;border:none;cursor:pointer;transition:var(--transition);font-family:var(--font)}
.btn-primary{background:linear-gradient(135deg,var(--accent),var(--accent-light));color:var(--primary-dark);box-shadow:0 4px 15px rgba(200,169,81,.3)}
.btn-primary:hover{transform:translateY(-2px);box-shadow:0 6px 25px rgba(200,169,81,.4)}
.btn-outline{background:transparent;color:#fff;border:2px solid rgba(255,255,255,.6)}
.btn-outline:hover{background:rgba(255,255,255,.1);border-color:#fff}
.btn-white{background:#fff;color:var(--primary);box-shadow:var(--shadow)}
.btn-white:hover{transform:translateY(-2px);box-shadow:var(--shadow-lg)}

/* ====== Navigation ====== */
.navbar{position:fixed;top:0;left:0;right:0;z-index:1000;padding:18px 0;transition:var(--transition)}
.navbar.scrolled{background:rgba(255,255,255,.98);backdrop-filter:blur(10px);box-shadow:0 2px 20px rgba(0,0,0,.08);padding:10px 0}
.navbar .container{display:flex;align-items:center;justify-content:space-between}
.nav-logo{display:flex;align-items:center;gap:12px}
.nav-logo-icon{width:42px;height:42px;background:linear-gradient(135deg,var(--accent),var(--accent-light));border-radius:10px;display:flex;align-items:center;justify-content:center;font-size:18px;color:var(--primary-dark);font-weight:800}
.nav-logo-text{font-size:18px;font-weight:700;color:#fff;transition:var(--transition)}
.navbar.scrolled .nav-logo-text{color:var(--primary)}
.nav-logo-sub{font-size:10px;color:rgba(255,255,255,.7);letter-spacing:1px}
.navbar.scrolled .nav-logo-sub{color:var(--text-muted)}
.nav-links{display:flex;align-items:center;gap:28px}
.nav-links a{font-size:14px;font-weight:500;color:rgba(255,255,255,.85);position:relative;padding:5px 0}
.nav-links a::after{content:'';position:absolute;bottom:0;left:0;width:0;height:2px;background:var(--accent);transition:width .3s ease}
.nav-links a:hover::after,.nav-links a.active::after{width:100%}
.navbar.scrolled .nav-links a{color:var(--text)}
.navbar.scrolled .nav-links a:hover{color:var(--primary)}
.nav-cta{padding:10px 24px!important;background:linear-gradient(135deg,var(--accent),var(--accent-light));color:var(--primary-dark)!important;border-radius:50px;font-weight:600!important}
.nav-cta::after{display:none!important}
.nav-cta:hover{transform:translateY(-1px);box-shadow:0 4px 15px rgba(200,169,81,.3)}
.nav-toggle{display:none;flex-direction:column;gap:5px;cursor:pointer;padding:5px}
.nav-toggle span{width:25px;height:2px;background:#fff;transition:var(--transition)}
.navbar.scrolled .nav-toggle span{background:var(--primary)}

/* ====== Hero ====== */
.hero{position:relative;min-height:100vh;display:flex;align-items:center;background:linear-gradient(135deg,var(--primary-dark) 0%,var(--primary) 50%,var(--primary-light) 100%);overflow:hidden}
.hero-bg{position:absolute;inset:0;background:url('../images/aflf/hero-bg-large.jpg') center/cover no-repeat;opacity:1}
.hero-overlay{position:absolute;inset:0;background:linear-gradient(135deg,rgba(15,27,61,.75) 0%,rgba(26,42,94,.60) 100%)}
.hero-content{position:relative;z-index:2;max-width:700px;padding-top:80px}
.hero-badge{display:inline-flex;align-items:center;gap:8px;padding:8px 20px;background:rgba(200,169,81,.15);border:1px solid rgba(200,169,81,.3);border-radius:50px;color:var(--accent-light);font-size:13px;font-weight:500;margin-bottom:30px}
.hero-badge-dot{width:8px;height:8px;background:var(--accent);border-radius:50%;animation:pulse 2s infinite}
@keyframes pulse{0%,100%{opacity:1}50%{opacity:.4}}
.hero h1{font-size:46px;font-weight:800;color:#fff;line-height:1.25;margin-bottom:24px}
.hero h1 em{font-style:normal;color:var(--accent-light)}
.hero-desc{font-size:17px;color:rgba(255,255,255,.75);line-height:1.8;margin-bottom:40px}
.hero-actions{display:flex;gap:16px;flex-wrap:wrap;margin-bottom:60px}
.hero-stats{display:flex;gap:50px;padding-top:40px;border-top:1px solid rgba(255,255,255,.1)}
.hero-stat-value{font-size:36px;font-weight:800;color:var(--accent-light)}
.hero-stat-label{font-size:14px;color:rgba(255,255,255,.6);margin-top:5px}

/* ====== About ====== */
.about{background:var(--bg-light)}
.about-grid{display:grid;grid-template-columns:1fr 1fr;gap:60px;align-items:center}
.about-image{position:relative;border-radius:var(--radius-lg);overflow:hidden;box-shadow:var(--shadow-lg)}
.about-image-main{width:100%;height:400px;object-fit:cover}
.about-image-placeholder{width:100%;height:400px;background:linear-gradient(135deg,var(--primary),var(--primary-light));display:flex;align-items:center;justify-content:center;color:rgba(255,255,255,.2);font-size:60px}
.about-badge-float{position:absolute;bottom:20px;right:20px;background:var(--accent);color:var(--primary-dark);padding:15px 25px;border-radius:var(--radius);font-weight:700;font-size:14px}
.about-text h3{font-size:28px;color:var(--primary);margin-bottom:20px;line-height:1.4}
.about-text p{color:var(--text-light);margin-bottom:20px;line-height:1.8}
.about-features{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-top:30px}
.about-feature{display:flex;align-items:center;gap:10px;padding:12px 16px;background:#fff;border-radius:var(--radius);box-shadow:0 2px 8px rgba(0,0,0,.04)}
.about-feature-icon{width:36px;height:36px;background:rgba(200,169,81,.1);border-radius:8px;display:flex;align-items:center;justify-content:center;color:var(--accent);font-size:16px;flex-shrink:0}
.about-feature span{font-size:14px;font-weight:500}

/* ====== Services ====== */
.services{background:#fff}
.services-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:30px}
.service-card{padding:0;border-radius:var(--radius-lg);border:1px solid var(--border);transition:var(--transition);position:relative;overflow:hidden}
.service-card::before{content:'';position:absolute;top:0;left:0;right:0;height:4px;background:linear-gradient(90deg,var(--accent),var(--accent-light));transform:scaleX(0);transition:transform .3s ease;z-index:2}
.service-card:hover::before{transform:scaleX(1)}
.service-card:hover{transform:translateY(-5px);box-shadow:var(--shadow-lg);border-color:transparent}
.service-card-img{width:100%;height:180px;object-fit:cover}
.service-icon{width:60px;height:60px;background:rgba(26,42,94,.06);border-radius:14px;display:flex;align-items:center;justify-content:center;margin:20px 30px 16px;font-size:28px}
.service-card h3{font-size:20px;font-weight:600;color:var(--primary);margin:0 30px 12px}
.service-card>p{font-size:14px;color:var(--text-light);line-height:1.8;margin:0 30px 20px}
.service-tags{display:flex;flex-wrap:wrap;gap:8px;margin:0 30px 30px;padding-bottom:10px}
.service-tag{padding:4px 12px;background:var(--bg-light);border-radius:50px;font-size:12px;color:var(--text-muted)}

/* ====== Process ====== */
.process{background:url('images/gafn/b3.jpg') center/cover no-repeat fixed;position:relative;overflow:hidden}
.process-bg-pattern{position:absolute;inset:0;background:linear-gradient(135deg,rgba(15,27,61,.92) 0%,rgba(26,42,94,.88) 100%)}
.process .section-tag{color:var(--accent-light)}.process .section-title{color:#fff}.process .section-desc{color:rgba(255,255,255,.65)}
.process-steps{display:grid;grid-template-columns:repeat(4,1fr);gap:30px;position:relative;z-index:2}
.process-step{text-align:center;position:relative}
.process-step-num{width:70px;height:70px;margin:0 auto 24px;background:rgba(200,169,81,.15);border:2px solid rgba(200,169,81,.3);border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:24px;font-weight:800;color:var(--accent-light)}
.process-step h3{font-size:18px;color:#fff;font-weight:600;margin-bottom:12px}
.process-step p{font-size:14px;color:rgba(255,255,255,.6);line-height:1.7}

/* ====== Cases ====== */
.cases{background:var(--bg-light)}
.cases-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:30px}
.case-card{background:#fff;border-radius:var(--radius-lg);overflow:hidden;box-shadow:var(--shadow);transition:var(--transition)}
.case-card:hover{transform:translateY(-5px);box-shadow:var(--shadow-lg)}
.case-card-header{padding:24px 30px;background:linear-gradient(135deg,var(--primary),var(--primary-light));color:#fff}
.case-card-img{width:100%;height:180px;object-fit:cover}
.case-card-type{font-size:12px;font-weight:600;letter-spacing:2px;text-transform:uppercase;color:var(--accent-light);margin-bottom:8px}
.case-card-title{font-size:18px;font-weight:600}
.case-card-body{padding:24px 30px}
.case-card-body p{font-size:14px;color:var(--text-light);line-height:1.8;margin-bottom:20px}
.case-card-stats{display:flex;gap:20px}
.case-stat-val{font-size:20px;font-weight:700;color:var(--primary)}
.case-stat-lbl{font-size:12px;color:var(--text-muted)}

/* ====== Team ====== */
.team{background:#fff}
.team-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:30px}
.team-card{text-align:center;padding:30px 20px;border-radius:var(--radius-lg);transition:var(--transition)}
.team-card:hover{background:var(--bg-light)}
.team-avatar-img{width:100px;height:100px;border-radius:50%;margin:0 auto 20px;object-fit:cover;border:3px solid var(--border)}
.team-avatar{width:100px;height:100px;border-radius:50%;margin:0 auto 20px;background:linear-gradient(135deg,var(--primary),var(--primary-light));display:flex;align-items:center;justify-content:center;font-size:36px;color:rgba(255,255,255,.5);border:3px solid var(--border)}
.team-card h3{font-size:18px;font-weight:600;color:var(--primary);margin-bottom:6px}
.team-card .role{font-size:13px;color:var(--accent);font-weight:500;margin-bottom:12px}
.team-card p{font-size:13px;color:var(--text-light);line-height:1.7}
.team-stats-row{display:grid;grid-template-columns:repeat(4,1fr);gap:30px;margin-top:60px;padding-top:60px;border-top:1px solid var(--border)}
.team-stat{text-align:center}
.team-stat-value{font-size:42px;font-weight:800;color:var(--primary);line-height:1}
.team-stat-value small{font-size:24px;color:var(--accent)}
.team-stat-label{font-size:14px;color:var(--text-light);margin-top:10px}

/* ====== Testimonials ====== */
.testimonials{background:var(--bg-light)}
.testimonials-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:30px}
.testimonial-card{background:#fff;padding:36px;border-radius:var(--radius-lg);box-shadow:var(--shadow);transition:var(--transition);position:relative}
.testimonial-card:hover{transform:translateY(-3px);box-shadow:var(--shadow-lg)}
.testimonial-quote{font-size:48px;color:var(--accent);opacity:.3;position:absolute;top:20px;right:30px;font-family:Georgia,serif}
.testimonial-stars{color:var(--accent);font-size:14px;margin-bottom:16px;letter-spacing:2px}
.testimonial-card p{font-size:15px;color:var(--text-light);line-height:1.8;margin-bottom:24px;font-style:italic}
.testimonial-author{display:flex;align-items:center;gap:12px}
.testimonial-avatar-img{width:44px;height:44px;border-radius:50%;object-fit:cover;flex-shrink:0}
.testimonial-avatar{width:44px;height:44px;border-radius:50%;background:linear-gradient(135deg,var(--primary),var(--primary-light));display:flex;align-items:center;justify-content:center;color:rgba(255,255,255,.6);font-size:16px}
.testimonial-name{font-size:15px;font-weight:600;color:var(--primary)}
.testimonial-role{font-size:12px;color:var(--text-muted)}

/* ====== Anti-Fraud Alert Section ====== */
.alert-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:30px}
.alert-card{padding:32px;border-radius:var(--radius-lg);position:relative;transition:var(--transition)}
.alert-card:hover{transform:translateY(-3px)}
.alert-danger{background:#fdf3f3;border:1px solid #f5c6c6}
.alert-success{background:#f0f8f1;border:1px solid #c3e6cb}
.alert-icon{font-size:32px;margin-bottom:16px}
.alert-card h3{font-size:18px;font-weight:700;color:var(--primary);margin-bottom:10px}
.alert-card p{font-size:14px;color:var(--text-light);line-height:1.8}
.alert-danger h3{color:#b03a2e}
.hotline-box{margin-top:50px;padding:36px;background:#fff;border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);border:2px solid var(--border)}
.hotline-box h3{font-size:20px;color:var(--primary);text-align:center;margin-bottom:24px}
.hotline-items{display:grid;grid-template-columns:repeat(2,1fr);gap:16px}
.hotline-item{display:flex;align-items:center;gap:12px;padding:14px 20px;background:var(--bg-light);border-radius:var(--radius);font-size:14px;color:var(--text)}
.hotline-item strong{color:var(--primary);font-size:17px;margin-left:auto}
.hotline-region{flex-shrink:0;font-size:12px;font-weight:600;color:var(--accent);background:rgba(200,169,81,.12);padding:4px 10px;border-radius:50px}

/* ====== Contact ====== */
.contact{background:#fff}
.contact-grid{display:grid;grid-template-columns:1fr 1fr;gap:60px}
.contact-info h3{font-size:28px;color:var(--primary);margin-bottom:16px}
.contact-info>p{font-size:15px;color:var(--text-light);margin-bottom:36px;line-height:1.8}
.contact-items{display:flex;flex-direction:column;gap:24px}
.contact-item{display:flex;gap:16px;align-items:flex-start}
.contact-item-icon{width:48px;height:48px;background:rgba(26,42,94,.06);border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:20px;color:var(--primary);flex-shrink:0}
.contact-item-text h4{font-size:15px;font-weight:600;color:var(--primary);margin-bottom:4px}
.contact-item-text p{font-size:14px;color:var(--text-light);line-height:1.6}
.contact-form{background:var(--bg-light);padding:40px;border-radius:var(--radius-lg)}
.contact-form h3{font-size:22px;color:var(--primary);margin-bottom:24px}
.form-group{margin-bottom:20px}
.form-group label{display:block;font-size:14px;font-weight:500;color:var(--text);margin-bottom:8px}
.form-group input,.form-group textarea,.form-group select{width:100%;padding:12px 16px;border:1px solid var(--border);border-radius:var(--radius);font-size:14px;font-family:var(--font);transition:var(--transition);background:#fff}
.form-group input:focus,.form-group textarea:focus,.form-group select:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px rgba(200,169,81,.1)}
.form-group textarea{min-height:120px;resize:vertical}
.form-row{display:grid;grid-template-columns:1fr 1fr;gap:16px}

/* ====== Footer ====== */
.footer{background:var(--primary-dark);color:rgba(255,255,255,.7);padding:60px 0 0}
.footer-grid{display:grid;grid-template-columns:2fr 1fr 1fr 1fr;gap:40px;padding-bottom:40px;border-bottom:1px solid rgba(255,255,255,.08)}
.footer-about .nav-logo{margin-bottom:20px}
.footer-about .nav-logo-text{color:#fff}
.footer-about p{font-size:14px;line-height:1.8;margin-bottom:20px}
.footer-col h4{font-size:16px;font-weight:600;color:#fff;margin-bottom:20px}
.footer-col ul li{margin-bottom:12px}
.footer-col ul li a{font-size:14px;color:rgba(255,255,255,.6)}
.footer-col ul li a:hover{color:var(--accent-light)}
.footer-bottom{padding:20px 0;display:flex;align-items:center;justify-content:space-between;font-size:13px;color:rgba(255,255,255,.4)}
.footer-legal{display:flex;gap:20px}
.footer-legal a{color:rgba(255,255,255,.4)}
.footer-legal a:hover{color:var(--accent-light)}

/* ====== Chat Widget ====== */
.chat-btn{position:fixed;bottom:30px;right:30px;width:60px;height:60px;border-radius:50%;background:linear-gradient(135deg,var(--primary),var(--primary-light));border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:0 4px 20px rgba(26,42,94,.4);z-index:9999;transition:var(--transition)}
.chat-btn:hover{transform:scale(1.1)}
.chat-btn svg{width:28px;height:28px;fill:#fff}
.chat-btn .badge{position:absolute;top:-4px;right:-4px;width:20px;height:20px;background:#e74c3c;border-radius:50%;font-size:11px;color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700}
.chat-window{position:fixed;bottom:100px;right:30px;width:380px;max-height:560px;background:#fff;border-radius:16px;box-shadow:0 10px 50px rgba(0,0,0,.2);z-index:9998;display:none;flex-direction:column;overflow:hidden;animation:chatSlideUp .3s ease}
.chat-window .chat-powered{font-size:11px;line-height:1.5}
@keyframes chatSlideUp{from{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}
.chat-header{background:linear-gradient(135deg,var(--primary),var(--primary-light));padding:20px;display:flex;align-items:center;gap:12px}
.chat-header-avatar{width:40px;height:40px;border-radius:50%;background:rgba(255,255,255,.2);display:flex;align-items:center;justify-content:center;font-size:18px;color:#fff}
.chat-header-info h4{font-size:15px;font-weight:600;color:#fff}
.chat-header-info p{font-size:12px;color:rgba(255,255,255,.7)}
.chat-header-info .online-dot{display:inline-block;width:8px;height:8px;background:#4caf50;border-radius:50%;margin-right:5px}
.chat-close{position:absolute;right:15px;top:15px;background:none;border:none;cursor:pointer;color:rgba(255,255,255,.7);font-size:20px;transition:var(--transition)}
.chat-close:hover{color:#fff}
.chat-messages{flex:1;padding:20px;overflow-y:auto;background:#f5f7fb;min-height:300px;max-height:350px}
.chat-msg{margin-bottom:16px;display:flex;gap:10px}
.chat-msg.bot{justify-content:flex-start}
.chat-msg.user{justify-content:flex-end}
.chat-msg-avatar{width:32px;height:32px;border-radius:50%;background:linear-gradient(135deg,var(--primary),var(--primary-light));display:flex;align-items:center;justify-content:center;font-size:14px;color:#fff;flex-shrink:0}
.chat-msg-bubble{max-width:260px;padding:12px 16px;border-radius:16px;font-size:14px;line-height:1.6}
.chat-msg.bot .chat-msg-bubble{background:#fff;border:1px solid #eee;border-top-left-radius:4px;color:var(--text)}
.chat-msg.user .chat-msg-bubble{background:linear-gradient(135deg,var(--primary),var(--primary-light));color:#fff;border-top-right-radius:4px}
.chat-msg-time{font-size:11px;color:var(--text-muted);margin-top:4px;padding:0 42px}
.chat-input{padding:16px;background:#fff;border-top:1px solid #eee;display:flex;gap:10px;align-items:center}
.chat-input input{flex:1;padding:10px 16px;border:1px solid #e0e4eb;border-radius:50px;font-size:14px;font-family:var(--font);outline:none;transition:var(--transition)}
.chat-input input:focus{border-color:var(--accent)}
.chat-input button{width:40px;height:40px;border-radius:50%;background:linear-gradient(135deg,var(--primary),var(--primary-light));border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:var(--transition)}
.chat-input button:hover{transform:scale(1.05)}
.chat-input button svg{width:18px;height:18px;fill:#fff}
.chat-powered{text-align:center;padding:8px;font-size:11px;color:var(--text-muted);background:#fff}

/* ====== Crisp Style Chat Widget ====== */
.crisp-chat-btn{position:fixed;bottom:20px;right:20px;width:60px;height:60px;border-radius:50%;background:linear-gradient(135deg,var(--primary),var(--primary-light));border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:0 4px 20px rgba(26,42,94,.4);z-index:9999;transition:all .3s ease;color:#fff}
.crisp-chat-btn:hover{transform:scale(1.1);box-shadow:0 6px 25px rgba(26,42,94,.5)}
.crisp-chat-btn svg{width:28px;height:28px}
.crisp-chat-btn-hidden{opacity:0;pointer-events:none;transform:scale(.8)}

.crisp-chat-window{position:fixed;bottom:20px;right:20px;width:400px;height:600px;background:#fff;border-radius:16px;box-shadow:0 10px 60px rgba(0,0,0,.2);z-index:9998;display:none;flex-direction:column;overflow:hidden;font-family:var(--font);opacity:0;transform:translateY(20px) scale(.95);transition:all .3s cubic-bezier(.4,0,.2,1)}
.crisp-chat-window.crisp-chat-open{display:flex;opacity:1;transform:translateY(0) scale(1)}

.crisp-chat-header{background:linear-gradient(135deg,var(--primary),var(--primary-light));padding:16px 20px;display:flex;align-items:center;justify-content:space-between;flex-shrink:0}
.crisp-chat-header-left{display:flex;align-items:center;gap:12px}
.crisp-chat-avatar{width:44px;height:44px;border-radius:50%;background:#fff;display:flex;align-items:center;justify-content:center;overflow:hidden;flex-shrink:0}
.crisp-chat-avatar img{width:80%;height:80%;object-fit:contain}
.crisp-chat-header-info h4{font-size:15px;font-weight:600;color:#fff;margin:0}
.crisp-chat-header-info p{font-size:12px;color:rgba(255,255,255,.7);margin:2px 0 0}
.crisp-chat-close{width:32px;height:32px;border-radius:50%;background:rgba(255,255,255,.15);border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;color:#fff;font-size:20px;transition:all .2s ease;flex-shrink:0}
.crisp-chat-close:hover{background:rgba(255,255,255,.25)}

.crisp-chat-messages{flex:1;padding:16px;overflow-y:auto;background:#f8f9fc;display:flex;flex-direction:column;gap:12px}

.crisp-msg{display:flex;gap:10px;align-items:flex-start;max-width:100%}
.crisp-msg.bot{justify-content:flex-start}
.crisp-msg.user{justify-content:flex-end}
.crisp-msg-avatar{width:36px;height:36px;border-radius:50%;background:#fff;display:flex;align-items:center;justify-content:center;overflow:hidden;flex-shrink:0;box-shadow:0 2px 8px rgba(0,0,0,.1)}
.crisp-msg-avatar img{width:80%;height:80%;object-fit:contain}

.crisp-msg-content{display:flex;flex-direction:column;gap:4px;max-width:75%}
.crisp-msg-content.crisp-msg-user{align-items:flex-end}

.crisp-msg-bubble{padding:12px 16px;border-radius:18px;font-size:14px;line-height:1.6;word-wrap:break-word}
.crisp-msg.bot .crisp-msg-bubble{background:#fff;border:1px solid #e8eaf0;border-bottom-left-radius:4px;color:var(--text);box-shadow:0 2px 8px rgba(0,0,0,.04)}
.crisp-msg.user .crisp-msg-bubble{background:linear-gradient(135deg,var(--primary),var(--primary-light));color:#fff;border-bottom-right-radius:4px}

.crisp-msg-time{font-size:11px;color:var(--text-muted);padding:0 4px}

.crisp-chat-input-area{padding:12px 16px;background:#fff;border-top:1px solid #e8eaf0;flex-shrink:0}
.crisp-chat-input-wrap{display:flex;align-items:center;gap:8px;background:#f5f7fa;border-radius:24px;padding:4px 4px 4px 16px;border:1px solid #e8eaf0;transition:all .2s ease}
.crisp-chat-input-wrap:focus-within{border-color:var(--primary);background:#fff;box-shadow:0 0 0 3px rgba(26,42,94,.08)}

.crisp-chat-input-wrap input{flex:1;border:none;background:transparent;font-size:14px;font-family:var(--font);outline:none;padding:8px 0;color:var(--text)}
.crisp-chat-input-wrap input::placeholder{color:var(--text-muted)}

.crisp-chat-send{width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,var(--primary),var(--primary-light));border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .2s ease;color:#fff;flex-shrink:0}
.crisp-chat-send:hover{transform:scale(1.05);box-shadow:0 4px 12px rgba(26,42,94,.3)}
.crisp-chat-send:active{transform:scale(.95)}

.crisp-chat-footer{padding:8px 16px;background:#fff;border-top:1px solid #f0f2f5;text-align:center;font-size:11px;color:var(--text-muted)}
.crisp-chat-footer span{display:flex;align-items:center;justify-content:center;gap:4px}

/* Typing indicator */
.crisp-typing{display:flex;gap:4px;padding:12px 16px;background:#fff;border:1px solid #e8eaf0;border-radius:18px;border-bottom-left-radius:4px;box-shadow:0 2px 8px rgba(0,0,0,.04)}
.crisp-typing span{width:8px;height:8px;background:#c8c8c8;border-radius:50%;animation:crispTyping 1.4s infinite ease-in-out both}
.crisp-typing span:nth-child(1){animation-delay:-.32s}
.crisp-typing span:nth-child(2){animation-delay:-.16s}
@keyframes crispTyping{0%,80%,100%{transform:scale(0);opacity:.5}40%{transform:scale(1);opacity:1}}

/* ====== Responsive ====== */
@media(max-width:1024px){
  .services-grid,.cases-grid,.testimonials-grid,.alert-grid{grid-template-columns:repeat(2,1fr)}
  .team-grid{grid-template-columns:repeat(2,1fr)}
  .process-steps{grid-template-columns:repeat(2,1fr)}
  .footer-grid{grid-template-columns:repeat(2,1fr)}
}
@media(max-width:768px){
  .alert-grid{grid-template-columns:1fr}
  .hotline-items{grid-template-columns:1fr}
  .hero-bg{background-image:url('../images/aflf/hero-bg-mobile.jpg')}
  .nav-links{display:none;position:fixed;top:0;left:0;right:0;bottom:0;background:rgba(15,27,61,.98);flex-direction:column;justify-content:center;align-items:center;gap:30px;z-index:999}
  .nav-links.active{display:flex}
  .nav-links a{color:#fff!important;font-size:18px}
  .nav-toggle{display:flex;z-index:1001}
  .hero h1{font-size:32px}
  .hero-stats{flex-direction:column;gap:20px}
  .about-grid,.contact-grid{grid-template-columns:1fr}
  .services-grid,.cases-grid,.testimonials-grid{grid-template-columns:1fr}
  .team-grid{grid-template-columns:repeat(2,1fr)}
  .process-steps{grid-template-columns:1fr}
  .team-stats-row{grid-template-columns:repeat(2,1fr)}
  .section-title{font-size:28px}
  .section-padding{padding:60px 0}
  .footer-grid{grid-template-columns:1fr}
  .footer-bottom{flex-direction:column;gap:10px;text-align:center}
  .crisp-chat-window{width:calc(100% - 20px);right:10px;bottom:10px;height:calc(100vh - 20px);max-height:600px}
  .form-row{grid-template-columns:1fr}
}